After Sales Manager

The After Sales Manager will lead and optimize post-sales activities, ensuring customer satisfaction, efficient management of claims, spare parts, and technical services. They will be responsible for responding to our clients, developing loyalty strategies, coordinating technical teams, and guaranteeing high-quality after-sales support that contributes to continuous improvement and the company’s business objectives.

Main Responsibilities

• After-sales customer support
• Coordination of after-sales technical teams
• Customer satisfaction

Job Requirements

Education: Industrial Engineering or similar
Experience: Minimum 3 years in similar positions

• Mandatory: Previous experience in the role
• Desirable: Experience in the electronics or automotive sector

Technical Knowledge / Tools:

• Advanced Office skills
• ERP management
• Desirable: ODOO

Languages
Advanced English (spoken and written)

Key Competencies

• Leadership and team management
• Customer focus
• Results orientation
• Change management

We Offer

• Base salary + bonus
• Career plan and continuous training